Chief Customer Care Officer
Chief Customer Care Officer of Windsor Marketing Group
Donna Krikorian is an industry leader in developing, manufacturing, and distributing in-store marketing programs for many of the leading retailers in the country. As CIO, Donna is responsible for ensuring all critical information is in the correct place at the correct time in order to deliver client work on time and on budget.
Donna has been with WMG for more than 30 years, and has been the driving force in making key decisions, especially during tough economic times. She has contributed to the new facility expansion, the addition of 40 jobs, and the addition of new technology that helps not only the business, but also protects the environment. Donna was instrumental in the upgrade of presses and processes that makes the production process virtually waste-free and cuts solvent usages.
In addition to WMG green initiatives, Donna is currently managing the implementation of a new ERP (Enterprise Resource Planning) system. She has worked with software designers to customize WMG job tracking and accounting/sales systems into one system. This software will identify inefficiencies and ways to improve them.
Donna is an inspiration to all young professionals at WMG. She always finds a way to balance a high level executive job with being a mother and continuing her passion with horses as an award-winning equestrian. She is an admirable role model for any woman in both her professional and personal life.